I have been having the same problem about only getting the Logo, and a message saying that I need Java...etc..etc. Well, I HAVE HAD Java for a long time, but, I re-installed it again yesterday, but still get the same old thing. This did not start until Chat did their 'renovations' several months ago. I have not been able to get on since. How about some help, Tech Support......there ARE other Chat Rooms to go to, you know, so how about a little help if you want to keep myself, and the others like me who do not feel like playing Computer Geek everytime we want to log on...get enough of that in work !!